Business Hours
- Monday
- Closed
- Tuesday
- 9 AM - 6 PM
- Wednesday
- 9 AM - 5 PM
- Thursday
- 9 AM - 6 PM
- Friday
- 9 AM - 6 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
I understand that life can be unpredictable, and sometimes, you may need to cancel or reschedule your appointment. To ensure that I can continue to provide the best service to all of my clients, I kindly ask you to adhere to the following cancellation policy:
- **24-Hour Notice:** I require at least 24 hours' notice for any cancellations or rescheduling of appointments. This allows me to offer the time slot to another client.
- **Late Cancellations:** Cancellations made within 24 hours of your scheduled appointment will incur a fee of 70% of the service booked. As it becomes challenging to fill the spot on short notice.
- **No-Shows:** Clients who do not show up for their appointment without prior notice will be charged 100% of the service booked.
I appreciate your understanding and cooperation. My goal is to provide excellent service to all of my clients, and your adherence to this policy helps me achieve that.
Thank you for choosing Hair by Kalei. I look forward to serving you!